Privacy & Trust
This page is maintained by LG's Barber Shop to answer common privacy and security questions about how we handle your information when you book an appointment, request a walk-in, or contact the shop.
What we collect
When you book through our site we collect:
- Your name and phone number (required so the barber can confirm your appointment)
- Your email address (optional — used to send a booking confirmation if provided)
- Your selected service, barber, location, date, and time
- Any notes you add to your booking
We do not ask for payment information online — payment is handled in person at the shop.
How we use your information
- To schedule and manage your appointment
- To send you a booking confirmation email (only when you provide an email address)
- To remember your preferences (e.g. usual barber, last service) so future visits are faster
- To reach you by phone if we need to change or confirm your appointment
We do not sell or rent your information, and we do not send marketing or promotional emails. The only email you'll receive is a booking confirmation.
Access controls
- Only signed-in shop staff can view bookings, walk-ins, and customer profiles in the admin and front-desk tools.
- Administrative actions (managing schedules, time off, and staff settings) require an admin role.
- Customer records are protected by row-level access rules at the database layer.
Platform & hosting
Our website and booking system run on Lovable Cloud, which provides the underlying database, authentication, file storage, and email delivery infrastructure. Traffic is served over HTTPS. This is a description of the platform capabilities we use — it is not an independent certification.
Confirmation emails are sent from our own verified sender domain (notify.lgsbarbershop.com). Each email includes a one-click unsubscribe link, and we honor unsubscribes immediately.
Data retention
Completed and cancelled bookings older than 24 hours are automatically removed from the live booking list. Walk-in entries are removed after one hour. Customer profile records (name, phone, last visit) are kept so we can recognize repeat customers; you can ask us to delete yours at any time — just call or stop by the shop.
Cookies & analytics
The site uses only the cookies required to keep staff signed in to the admin tools. We do not use third-party advertising or marketing trackers on the public booking site.
Your choices
- You can book without providing an email address.
- You can unsubscribe from confirmation emails using the link in any email we send.
- You can request that we delete your customer record by contacting the shop.
Contact us
Questions about your information or this page? Call your local LG's Barber Shop location (numbers on the home page) and ask to speak with the owner.
This page is editable project content maintained by LG's Barber Shop. It is not an independent audit or certification of any platform or vendor.